Shipping Policy
This Shipping Policy describes how SipSmart handles order processing, shipping, and delivery. Please read carefully before placing an order.
Processing Times
All orders are processed within 3-5 business days. Orders are not processed, shipped, or delivered on weekends or holidays.
If we experience a high volume of orders, processing times may be delayed by a few days. We will notify you by email if your order is significantly delayed.
Shipping Times
- Domestic Shipping (within US): Estimated delivery time is 7-10 business days.
- International Shipping: Delivery may vary depending on customs clearance and local customs processing.
Please note: delivery times are estimates and not guaranteed.
Shipping Costs
- Standard shipping to US & Canada: FREE
- Shipping costs are displayed at checkout. We frequently offer free shipping promotions.
Tracking Information
Once your order has shipped, you will receive an email confirmation with a tracking number. Tracking updates may take 3-5 business days to appear. You can track your package using the link provided.
Damaged, Lost, or Delayed Shipments
We are not liable for packages lost or damaged during shipping. If your order arrives damaged, please contact the carrier to file a claim.
For missing packages or delayed shipments beyond the estimated timeframe, please contact us at getsipsmartsolutions@gmail.com, and we will assist where possible.